An Individual Customer
On 5th April 2014, I had a flat tyre while driving on the internal roads of Al Quoz in the afternoon after lunch and thereafter made a call on the service number for assistance. Though I was informed that it would take an hour for the recovery to come in from DIP. Mr Mamchand, made it in 15 minutes.
I asked him how he managed to come in so early and he responded very smartly informing me that as most of the break downs are expected on Shk Zayad road and the nearby areas, he located himself around the same area to be able to respond quickly and save time for the customers. This is a brilliant move and his service was so quick that my fear of being late for an important meeting was gone in seconds. I reached in time for my meeting and I would like to thank him for his prompt services.
Myself working in an industry which is dependent on customer satisfaction, Mr Mamchand has proven himself capable of adhering to the customer’s requirements and avoid any disappointment for either parties.
Dubai Municipality would like to thank you for your significant contribution to the success of discounts projects..
Emirates National School - Al Ain
Emirates National School would like to dedicate appreciation and gratitude to Diamondlease for their efforts and services during the academic year 2010-2011.
GULF FOOD TRADE LLC
Want to drop a quick, Thank You note for the exemplary service and courtesy I experienced with your staff renting a car last 2 weeks. Your staff both at the airport branch and at the return demonstrated a true customer service spirit - something to be really proud of.
The Action In Africa Team
We wanted to extend a very big thank you for arranging the bus for us on Sunday, June 26th 2011! After spending 2 weeks in Uganda it was so great to be able to spend our only day in Dubai traveling around and marveling at all there is to see, something we wouldn’t have been able to do had we just taken taxis. The driver knew so much about Dubai and showed us places that we didn’t even know existed! As well as put up with us making constant stops for photo ops along the way.We had an incredible day in Dubai and we thank Diamondlease for allowing us to use the bus as a means of transporting our large group!